Privacy Policy

We respect and protect the privacy of our users. This privacy policy tells you how we collect and use information.

Policy Statement

Brains Matter is a company registered in England and Wales with company number 3380601 and a charity registered in England and Wales with charity number 1062884. We understand that you are aware of and care about your own personal privacy interests, and we take that very seriously. We value our ability to provide you with information through our digital platforms.

This privacy notice explains how we collect, store, use, protect and share your personal information that you provide to us or that we may otherwise obtain or generate which relates to you. Please take a moment to review this privacy notice and, if you have any questions or concerns about how we are looking after your information, feel free to get in touch.

What personal information do we collect?

Personal information means any information by which you can be directly or indirectly identified. We will collect the following personal information if you have donated to us or purchased an item from our store: First name, Last name, Email address, Phone number, Home address - for billing and or shipping purposes and, Method of payment - Credit card, Debit card or Google pay.

If you have filled out our 'contact us' and 'rental' form we will collect your First name, Last name, Email address and The details of your enquiry which may contain some personal information you provide as part of your enquiry.

If you sign-up to our newsletter we will collect your Email address.

Under data protection law, we can only use your personal data if we have a proper reason, eg:

Where you have given consent
To comply with our legal and regulatory obligations
For our legitimate interests or those of a third party.

A legitimate interest is when we have a charitable or organisational reason to use your personal data, so long as this is not overridden by your own rights and interests.

What we use your personal data for - Our reasons

The audit of our services by us, third parties instructed by us and our funders and third parties instructed by us. - For our legitimate interests of operating at the highest standards and of providing required information by our funders.

To provide customer support to you. - For our legitimate interests of providing effective and efficient customer support